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Hard Rock Hotel & Casino

Introducing the only ultimate all-inclusive Hard Rock Hotel in the world with a vision to become the best destination resort and casino in the Caribbean. The Hard Rock Hotel & Casino defies any pre-concept you may have by providing you with a vacation destination like no other. And it is not just the inclusions, the service, and the Hard Rock Casino. You are in an environment where you and nature become one.

HARD ROCK HOTEL & CASINO INFORMATION

Number of Rooms 1,790 (currently available: 1,485)
Caribbean Suite 1,019 (currently available: 792)
Islander Jr. Suite 192 (currently available: 144)
Family Caribbean Suite 112
Concierge Level 39
Signature Pres. Suites 206 (currently available: 154)
Villas 4 (currently available: 2)
Double Jacuzzi All
Balcony All
Physically challenged rooms 20
Non smoking rooms All
Distance:

Hard Rock Hotel & Casino is located 45 minutes from Punta Cana International Airport

Address:

Blvd. Turístico del Este, km 28 #74, Macao,
Municipio de Higüey La Altagracia – Dominican Republic

Phone:

1-809-687-0000

Fax:

1-809-731-0001

Hard Rock Hotel & Casino SERVICES

The extensive list of services at Hard Rock Hotel & Casino has been developed to contemplate all your needs and bring close to you the possibility of accessing those extra conveniences, such a flower bouquet to celebrate an anniversary or the souvenirs to take back home. Trained staff will be available to guarantee that all your reservations, from spa appointments, tours or tee times, are handled with the diligence and promptness you deserve.

  • Concierge
  • Car rental ($)
  • Bell Staff Services
  • Doctor on call 24 hours ($)
  • Wedding services ($)
  • Ice machines
  • Beauty salons ($)
  • Taxies available 24 hrs. ($)
  • Gift shop ($)
  • Dry cleaning and laundry services ($)
  • Spa Boutique ($)
  • Cribs, Rollaways / Wheelchairs on request
  • Cana shop boutique ($)
  • ATM Machine
  • Wireless internet access
  • Palace Vacation Planners desk ($)
  • Currency exchange
  • Travel agency ($)
  • Jewelry stores ($)
  • Flower shops ($) TBA
  • Complimentary Self/Valet Parking
Dining & Bars at Hard Rock Hotel & Casino

DINING AND BARS AT Hard Rock Hotel & Casino

Mouth watering delights, that’s what you will find throughout the venues designed to enjoy them in casual settings or more formal sit-down meals at the Hard Rock Hotel & Casino. US premium beef cuts, traditional Italian cuisine, and delicious seafood dishes are some of the specialties served with daily baked bread and paired with the wine of your selection.

TOP SHELF WINES & BEVERAGES

Unlimited wine by the bottle from Spaniards, Argentinean, Californian, French, Italian, Chilean and Mexican wineries.

Tangerine 24 hr service (TBA)
TOA Tepanyaki Japanese Cuisine
Spaggo Italian Cuisine
Los Gallos Mexican Cuisine
Lucca International buffet
Marina Grill Caribbean and Seafood a la carte
Prime Grill Steakhouse
Samba Brazilian Cuisine
Baccarat Fusion Cuisine
Pizzeto Brick oven pizza
Caffeto American a la carte
Sante Deli Gourmet deli
Lima Deli
Rain Deli
   
Bars/Lounges
Asia Lounge
Blue Bar
Sun Bar
Pool snack bars – in pool areas (3 open)

Hard Rock Hotel & Casino ACCOMMODATIONS/ROOMS

Sumptuousness in tropical-style is what defines the guest rooms at Hard Rock Hotel & Casino. And you will be more than pleasantly surprised when you discover the amenities that have been incorporated in the room to make your stay even more pleasant. Small pleasures such a double Jacuzzi, a terry cloth bathrobe and slippers invite you to tune into vacation mode.

CARIBBEAN SUITE

Maximum Occupancy:4 guests, including children & infants
  • 1 King or 2 Double beds
  • Double Jacuzzi
  • Balcony
View Hard Rock Hotel & Casino Islander Junior Suite rooms

ISLANDER JUNIOR SUITE

Maximum Occupancy: 2 guests
  • 1 King bed
  • Double Jacuzzi
  • Seating Area
  • Balcony

CONCIERGE LEVEL

Maximum Occupancy: 2 adults
  • 1 King bed
  • Double Jacuzzi
  • In room wine and fruits
  • Seating area
  • Balcony
  • Liquor dispenser contains upgraded brand of liquor
  • L'OCCITANE bath amenities
  • Exclusive beach bag (one per room/ per stay)
  • Two (2) 25 minute massage at the beach/spa/treatment room at Hard Rock Hotel & Casino
  • Aromatherapy
  • Espresso/ American coffee maker
  • Radio/ Ipod dock
  • 24-hour room service from select restaurant menus to create a "special menu"
  • Private check in/ check out
  • Late check out & early check in (subject to availability)

SIGNATURE PRESIDENTIAL SUITE

Maximum Occupancy: 6 guests, including children & infants
View Hard Rock Hotel & Casino Signature Presidential Suite rooms
  • 1 bedroom w/ King bed, double Jacuzzi
  • 1 bedroom w/ Double beds, double Jacuzzi
  • Terrace w/ lounge chairs, chairs & table
  • Living room
  • Dining room
  • Bathroom
View Hard Rock Hotel & Casino Family Caribbean Suite rooms

FAMILY CARIBBEAN SUITE CATEGORY

*
Maximum Occupancy: 6 guests, including children (4 - 17) & infants (ages 0 - 3); 4 adults max.
  • 2 connecting Caribbean Suites with Tropical View; 1 room with king bed and connecting room with 2 double beds
  • Double Jacuzzi
  • Balcony with two chairs & table
  • In room wine and fruits
  • Welcome amenities for families
  • Xbox 360
  • DVD player in the room
  • Xbox Games
  • DVDs
  • Fun in the Sun Bucket Kit
  • Kids special room service menu
  • L’Oreal kids product line
  • Complimentary mini cake when celebrating child's birthday (request must be made at time of arrival at our public relations desk)
  • Kid Friendly Snacks
  • Mini Sized Bathrobes & Slippers for Children

* This room category is exclusively available for families at Hard Rock Hotel & Casino traveling with children.

FACILITIES & ENTERTAINMENT AT Hard Rock Hotel & Casino

Fun and entertainment go hand in hand. And at Hard Rock Hotel & Casino, this concept is translated into several pools, spa facilities, casino, a golf course, a kids club, and even gift shops and boutiques to amuse yourself according to your preferences.

Facilities & Entertainment at Hard Rock Hotel & Casino
  • 8 outdoor pools facing the ocean
  • 3 outdoor pools overlooking the lagoon
  • 3 kids pools
  • 4 swim up bars
  • Lazy pool
  • Arcade center ($) – (TBA)
  • Amphitheater – (TBA)
  • Miniature golf (TBA)
  • Climbing tower (TBA)
  • Beach volleyball & beach soccer
  • Bicycles
  • Billiards (TBA)
  • Ping pong, table games
  • Theme parties or shows nightly
  • Casino ($) TBA. Currently gaming options: 96 slot machines ($)
  • 2 tennis courts
  • Nightclub (TBA)
  • Kids club (ages 4 – 12)
  • Spa facilities ($)
  • Daily activities
  • Fitness center
Hard Rock Hotel & Casino logo
Take a virtual tour of Hard Rock Hotel & Casino!
All Rooms Include:
  • 24 Hour Room Service
  • Wireless Internet
  • Iron/Ironing Board
  • Hair Dryer
  • Alarm Clock
  • Direct Dial Telephone
  • Coffee Maker
  • Individually Controlled Air Conditioning
  • Digital Safe (laptop safe)
  • Bathrobe & Slippers
  • Farouk Bath Accessories
  • Purified Water
  • LCD TV with satellite
  • Mini-bar containing sodas, bottled water,juices & domestic beer
  • Liquor dispenser contains whiskey, tequilla, rum & vodka
  • Double Jacuzzi
  • Turndown Service
Current Promotions

Click here to request a reservation or
call us at 630-377-5980
for more information.

Request Reservation